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Giving a unified voice to an urban university�s employee policies and procedures

Giving a unified voice to an urban university�s
employee policies and procedures

In conducting a semi-annual review of its employee policies and procedures -- which included substantial revisions to existing policies and creation of several new ones -- the Human Resources department at a private urban university decided that an outside editor�s perspective would be beneficial. Years of rework by multiple employees made for a situation in which there was minimal consistency from policy to policy, or even within some of the policies. Steve Gozdecki was engaged to improve the text ahead of an impending executive council review.

The initial phase of the project centered on a read-through of all copy to document inconsistencies in order to decide on how best to standardize a number of subjective stylistic matters, as well as to begin identifying contradictions between policies.

Phase 2 included a thorough online edit of more than 250 pages of material and recording of all contradictions and items requiring clarification. These items were then presented to the client for their input before undertaking a final corrective edit.

The result? A collection of policies and procedures written under a rules-based writing system aimed at eliminating individual authors� preferences in order to provide a consistent voice to the university�s thousands of employees.

Want to know more about how Steve can help standardize your multi-author texts? Contact Steve for more information.